Top MSP - Managed IT Services Provider

MANAGED IT SERVICES

Leverage our mPOWER Business Program to transform your company.

  mPOWER Business Program

Comprehensive technology and support for your business.

 

Our mPOWER Business Program delivers a responsive and innovative managed IT services engagement to support your business and drive growth.

We provide the technical support, project expertise, strategic guidance, and innovative technology solutions to transform your company into a modern, secure, cloud-enabled business.

Our certified team focuses on implementing, supporting and administering cloud, on-premise, and hybrid infrastructure, managed network security, and advanced collaboration and voice solutions focused around the Microsoft ecosystem.

 

Flexible Plans, Comprehensive Security.

Choose from flexible hourly or flat-fee service plans that are scalable and customizable to meet your exact business needs.

We'll also include our mPOWER CloudSecure Suite to protect your employees, devices, and network against security threats while ensuring your data and applications remain available and protected against loss.

 

Rely on our award-winning team.

Our experienced, award-winning team focuses on developing a personal relationship with our clients, learning about your business needs and how best to apply technology to solve problems and create new opportunities.

 

Benefits of Hiring an MSP

 

Complete Coverage

Rest assured knowing that your IT systems are being monitored at all times to optimize performance, reduce downtime, prevent security attacks, and protect your data.

 

Industry Expertise

With advanced certifications and training, our team will ensure that your business stays current with the most up-to-date technologies.

 

Predictable Budget

With our flexible monthly subscriptions, you’ll be able to accurately project your IT spend without any surprises.

 

Availability

Enjoy 24/7 monitoring and access to a highly-diverse team that is unaffected by sick leave, vacation, or turnover with 3x more availability than traditional in-house individuals.

 

Performance & Reporting

Receive in-depth analytics on asset management, issue reporting, resource allocation, account activity and full insight into the overall IT health of your organization.

the channel award winning 2020 the channel award winning 2018 the channel award winning fast growth 2018 channel features award winning 2019 talking cloud the channer award winning 2019 inc 5000 award winning it consulting company

mPOWER Business Features

The mPOWER Business Program includes key services to provide your company with an efficient, cost-effective, and responsive IT experience:

 

Comprehensive Support

Our managed IT service plans include complete support for your employees, their devices, your network, servers, and all of the cloud solutions your company needs.

 

 

Live Help Desk

Our US-based support team works in real-time to provide rapid response to your end users. Contact us by phone, email, and via our support portal and enjoy the benefits of a responsive IT team.

 

 

24 x 7 Monitoring

Experience peace of mind knowing that every device in your network is monitored at all times. Our team will keep your infrastructure in good health by responding to issues before they disrupt your productivity.

 

 

Strategic IT Leadership

Enjoy the benefits of a virtual CIO/CTO and strategic guidance on industry best practices. From budgeting forecasts to technology updates, you’ll have an expert team advising you how to achieve your long-term goals.

 

Advanced Security Management

We’ll safeguard your company’s most valuable assets: your employees and your data. We provide a multi-layer defense to protect against phishing, viruses, hacking, and ransomware threats.

 

 

Cloud Backup & Disaster Recovery

Your data is crucial to your business and the target of constant threats — from hackers to ransomware. As part of your plan, we’ll monitor your backups to ensure quick recovery from any loss or compromise.

 

 

Online Portal & Reporting

We strive to be fully transparent with our clients. You’ll receive detailed regular reporting with your invoice, so you’ll know where your budget is being spent and the actions being performed on your account.

 

 

Sales & Procurement Services
Our operations team will work closely with you to procure the IT equipment, software, and subscriptions you need. Enjoy the benefits of consolidated billing, inventory management, and competitive pricing from our industry-leading vendors.

Choose the Right Plan for Your Business

We offer three types of managed IT services plans that are scalable, flexible,
and customizable to meet your exact business needs.

Software-Only Subscriptions

mPOWER Business Express

Software Subscriptions Only
w/ Self-Service Portal

Provides companies access to our cloud, security, and collaboration software solutions along with a self-service portal. Support is performed on a non-SLA hourly basis.

Get Started

Technical Services
Non-SLA Hourly Remote Support

Software Vendors
Acronis
Adobe
Amazon Web Services
Bit Defender
Cisco
Citrix
Datto
Dropbox
Dropsuite
Ironscales
KnowBe4
LastPass
Microsoft 365
Microsoft Azure
Okta
Proofpoint
Ring Central
Sentinel One
SonicWALL
Sophos
Talkdesk
Zoom

Self-Service Portal
Access to our cloud solutions
Add / remove licenses
Online Billing Portal
Requires credit card or ACH 

Hourly IT Services for 25-50 Users

mPOWER Business Essentials

Proactive IT Services
+ Hourly Support

Built to provide smaller organizations our cloud, security, and collaboration software suite combined with SLA-backed technical services delivered on a budget-friendly hourly basis.

Get Started

Technical Services
Hourly Remote Support
Hourly In-Person Support


mPOWER CloudSecure Suite
Microsoft 365 Licensing
Identity Management
Endpoint Security Agent
Microsoft 365 Backup & Archiving
Phishing & Spam Protection
Security Awareness Training
Device & Application Management
Dark Web Monitoring
Voice Options


IT Leadership
Semi-Annual Strategic Reviews
Procurement Services
Monthly Reporting

mPOWER Business Portal
Submit Support Requests
Track Support Progress
New Employee Onboarding
Hardware/Software Requests
Self-Service & Knowledgebase
Online Training & Videos
Online Billing Portal
Powerful Reporting

Full Service IT for 50+ Users

mPOWER Business Professional

Proactive IT Services
All Inclusive, Flat-Fee Support

Designed for companies that need an all-inclusive service plan to cover every aspect of the IT environment, including SLA-backed technical support, managed security, cloud administration, and strategic planning.

Get Started

Technical Services
Includes Remote Support
Options for In-Person Support


mPOWER CloudSecure Suite
Microsoft 365 Licensing
Identity Management
Endpoint Security Agent
Microsoft 365 Backup & Archiving
Phishing & Spam Protection
Security Awareness Training
Device & Application Management
Dark Web Monitoring
Voice Options
24x7 Security Monitoring & Remediation
Security Vulnerability Scans
Security Reporting


IT Leadership
Quarterly/Monthly Strategic Reviews
Procurement Services
Monthly Reporting

mPOWER Business Portal
Submit Support Requests
Track Support Progress
New Employee Onboarding
Hardware/Software Requests
Self-Service & Knowledgebase
Online Training & Videos
Online Billing Portal
Powerful Reporting

Custom Services for 50+ Users

mPOWER Business Enterprise

Customized
Co-Managed IT Services

Designed to supplement mid-market in-house IT teams with key solutions around cloud, security, and collaboration complimented by our engineering, staff augmentation, and project management services.

Get Started

Managed IT Services

Managed Security

Managed Cloud Infrastructure

Managed On-Premise Infrastructure

Managed Data Backup

 

Solution Enablement

Identity Management

Microsoft 365 Feature Enablement

Microsoft 365 Security Hardening

Microsoft Intune Implementation

Windows Virtual Desktop Deployment

Windows Autopilot Integration

Microsoft EA to CSP Licensing

 

Staff Augmentation

Engineering Services

Project Management 

Service Desk

Role-Specific Contracting

Contract-to-Hire Options

Secure MSP - Secure Managed IT Services Provider

  mPOWER Platform

Our secure IT management platform you can trust.

Our mPOWER Platform provides our team and clients with a secure and powerful IT management platform that includes remote monitoring and management, remote support tools, patch management, endpoint security management, device management, secure documentation, real time alerting, plus comprehensive reporting and a full service customer portal.

We carefully secure the mPOWER Platform to guard against exposing client systems to attackers and ransomware threats by enforcing strict role based security rules, multi-factor authentication, and a variety of other security features to carefully control access to our toolset.

In addition, we conduct regular security audits and vulnerability assessments to ensure our platform stays up to date with the latest security best practices and protections.

Top MSP Managed IT Services Provider

 

 

Begin your IT transformation.

Get started today by reserving a quick online meeting with one of our experienced consultants.

 

Get Started