Mid-market companies are increasingly engaging managed IT services providers to tackle key projects, take over specific workloads, and accelerate technology adoption.
But often, there is confusion on how to engage with an MSP and existing IT staff may have concerns about being replaced by an outside provider.
We’ve been delivering co-managed IT services to mid-sized companies for over a decade.
We don't replace your IT staff - we compliment and support them by focusing on key areas, such as cloud engineering, project management, and security services so your internal IT team can focus on your critical business objectives.
Benefits of Co-Managed Services
Rest assured knowing that your IT systems are being monitored at all times to optimize performance, reduce downtime, prevent security attacks, and protect your data.
With advanced certifications and training, our team will ensure that your business stays current with the most up-to-date technologies.
With our fixed monthly subscriptions, you’ll be able to accurately project your IT spend without the surprises of typical hourly billing.
Enjoy 24/7 monitoring and access to a highly-diverse team that is unaffected by sick leave, vacation, or turnover with 3x more availability than traditional in-house individuals.
Performance & Reporting
Receive in-depth and analytics on asset management, issue reporting, resource allocation, account activity and full insight into the overall IT health of your organization.
Across the business landscape, IT departments are stretched thin trying to keep up with the needs a fast-moving business environment and an ever-changing threat landscape. Often, projects are delayed or postponed, negatively impacting the business and driving up costs.
Our team helps companies overcome these challenges, accelerating projects, delivering tangible business results, and driving down costs through efficiency and consolidation.
Our certified Project Managers focus on the proper planning, communication, and training needed to ensure every project is a success.
Our project management team holds Project Manager Professional (PMP) and CompTIA’s Project+ certifications along with various vendor technical certifications for Microsoft Office 365, Microsoft Teams, security, collaboration, and VOIP.
Our engineering team consists of Microsoft Certified Systems Engineers and Cloud Solution Architects who bring the expertise required to design, implement, and support our industry leading solutions.
Our engineering team members hold a wide variety of advanced certifications from Microsoft, AWS, Sophos, SonicWALL, and Ring Central, addressing solutions and disciplines such as Microsoft Azure, Office 365, Windows Server, cloud architecture, security, and VOIP.
Our IT Consultants provide friendly in person assistance, training, and perform project tasks to provide our clients with professional service with a personal touch.
Our IT Consultants typically hold mid level technical certifications such as CompTIA Network+ and Security+, Microsoft Office 365 Administration, and a wide variety of other certifications from Microsoft, Sophos, SonicWALL, and other leading vendors.
Our mPOWER Cloud Consulting services leverages our team of Azure certified Cloud Solution Architects to provide you the expertise you need to implement secure and scalable cloud solutions your business can rely upon.
Whether you need to deploy a single app in the cloud or migrate your entire production environment, our team has the experience and resources to ensure a seamless transition to Microsoft Azure.
Our team of Azure certified Cloud Solution Architects will assess your application infrastructure and existing IT infrastructure to design and implement a scalable and cost-effective cloud environment to achieve your business goals.
Our mPOWER CloudSecure Suite is a comprehensive solution that provides a secure, modern ecosystem for your business managed by our certified professionals.
Based on Microsoft 365 and complimented by the industry's leading security solutions, we've specifically designed our security suite to empower your employees, safeguard your business data, and simplify your IT.
The mPOWER CloudSecure Suite provides your business with the protection you need to combat today’s emerging cybersecurity threats and achieving industry best practices for HIPAA, PCI, and GDPR.
Our Security Assessment Services carefully identify vulnerabilities and gaps in your organization's security, including networks, servers, desktops, and mobile devices along with popular cloud platforms such as Office 365, AWS, and Azure.
We'll coordinate with your internal technical and compliance teams to share our findings, create a remediation plan, and work towards achieving the security goals and regulatory compliance required by your business.
Many businesses have purchased Microsoft 365 directly from Microsoft or another IT partner, but they often end up with inaccurate licensing resulting in unnecessary complexity and increased costs.
Our free Microsoft 365 License Assessment service will identify how many licenses you are paying for, how many are incorrectly assigned, and how many are actually in use. We'll also identify clear options for license consolidation and pass the saving on to you.
Our team leverages our mPOWER Business platform to accurately track and manage your licenses and synchronizes them with your purchasing and HR workflow to deliver an accurate and flexible software licensing solution.
Microsoft Enterprise Agreements are becoming obsolete as business shift to subscription-based cloud services like Microsoft 365 and Azure.
Our team will provide you the licensing assessment, migration assistance, and ongoing subscription management to enable a seamless shift to Microsoft's Cloud Solution Provider program.
Our mPOWER Platform provides our team and clients with a secure and powerful IT management platform that includes remote monitoring and management, remote support tools, patch management, endpoint security management, device management, secure documentation, real time alerting, plus comprehensive reporting and a full service customer portal.
We carefully secure the mPOWER Platform to guard against exposing client systems to attackers and ransomware threats by enforcing strict role based security rules, multi-factor authentication, and a variety of other security features to carefully control access to our toolset.
In addition, we conduct regular security audits and vulnerability assessments to ensure our platform stays up to date with the latest security best practices and protections.
Our operations team will work closely with you to procure the IT equipment, software, and subscriptions you need.
Enjoy the benefits of consolidated billing, inventory management, and competitive pricing from our industry-leading vendors.
We'll establish a private, customized catalog and an easy-to-use online storefront with purchase approval workflows to match your company's specific requirements.
In addition, our Procurement Services offer a variety of financing options, including leasing and device-as-a-service.