Learn how our Managed IT Services can help your business.
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Managed Services Program

Our Managed Services Program provides comprehensive technology support services for your growing business. We function as your full-time IT staff at a part-time cost.

We monitor and manage your network devices, servers, workstations, data backup, network security, and any other IT-related products or services that your business relies upon.

Our team will resolve most issues by remotely accessing your PC or server, or we’ll have one of our certified engineers visit your office to ensure your technical support issue is resolved as quickly as possible.

We provide regularly scheduled maintenance, asset management, software licensing and warranty management. In addition, we conduct quarterly business reviews to ensure proper planning, budgeting and a technical review of your IT-related environment.

On-Demand Services allow you to enjoy the benefits of proactive monitoring, maintenance and IT administration for a small monthly fee, with the flexibility of a pay-for-use service.

Premium Services provides you with our full portfolio of services combined with a predictable monthly IT budget. This allows clients nearly unlimited access to our technical services, an increased level of proactive monitoring and maintenance, plus strategic IT consulting.


  Flexible Pricing On-Demand Premium
  
  Remote Monitoring & Management Starts at $250 / mo Included
  Desktops & Laptops Hourly $50 / mo
  Standard Server Hourly $300 / mo
  Small Business Server 2003 / 2008 Hourly $400 / mo
  Advanced Server
  (Exchange, SQL, CRM, Critical Business Application)
Hourly $500 / mo
  Advanced Network Devices
  (VOIP, VPN, Multi-Access-Point Wireless LAN)
Hourly $100 / mo

 

  Managed Services On-Demand Premium
  Technical Support
  Phone & Remote Support Hourly Unlimited
  Onsite Support Hourly Unlimited
  Emergency / After-Hours Support Hourly Hourly
  Online Service Request & Account Management
  Desktops & Laptops
  Virus & Spyware Removal Hourly
  VPN Client Software Management Hourly
  Drive Space Monitoring & Optimization
  Antivirus, Antispyware & Antispam Monitoring
  Patch Management
  Desktop or Laptop Recovery Hourly Hourly
  Servers
  Server Availability
  Application Availability
  Event Log Monitoring
  Service Availability Monitoring
  Drive Space Monitoring & Optimization
  Patch Management
  User Account Management
  Data Backup Monitoring
  Backup File Recovery Hourly
  Server Recovery Hourly Hourly
  Network & Security
  ISP Connectivity Monitoring
  Firewall & VPN Monitoring
  Networking Device Availability
  Antivirus, Antispyware & Antispam Monitoring
  Bandwidth Monitoring
  Website Availability Monitoring
  IT Administration
  Strategic IT Consulting & Design Services Hourly
  Quarterly Business Reviews
  Asset Management & Documentation
  Software License Management
  Warranty & Support Agreement Management

 

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