Managed Services Program

Our Managed Services Program provides comprehensive technology support services for your growing business. We function as your full-time IT staff at a part-time cost.

Our team provides on-demand help desk and on-site support services to keep everyday operations running smoothly. Customers can submit support requests on our website, or by calling our support team at 303-217-7001.

Our help desk service will resolve most issues by remotely accessing your PC or server, or we’ll have one of our certified engineers visit your office to make sure your technical support issue is resolved as quickly as possible.

We monitor and manage your network, servers, workstations, data backup, network security, remote access and any other IT-related services that your business relies upon.  Our engineers receive alert notifications in real-time, allowing us to proactively resolve technical issues before they impact your business.

Our Managed Services Program also provides regularly-scheduled maintenance to ensure all patches and updates are properly applied to your servers, workstations and network equipment.

In addition, we schedule Quarterly Business Reviews to identify new opportunities, properly manage IT expenditures, and review service performance.

Customers can choose either subscription-based service plans or per-hour support contracts. Please contact us for more details on pricing and service options.